The importance of optimised Wi-Fi networks only continues to grow. While we can say without a doubt that this optimisation is more important now than ever before, we can also state with confidence that the same statement will need to be made next year, says Roger Sands is CEO and co-founder of Wyebot.
As we depend more and more on technology, data, automation, and analytics, we are depending more and more on Wi-Fi networks. It is not an exaggeration to say that they are the lifeblood and foundation of most critical business processes. Without a Wi-Fi network, there’s often no business.
Let’s look at what this reliance means for today’s work from home (WFH) and hybrid model enterprises.
Remote network access
First and foremost, IT teams must have remote access to the network. They should be able to view the entire network and troubleshoot problems from any location at any time. Even if these teams are usually required to be onsite, remote access is the most efficient way to preserve network optimisation.
Companies never know what circumstances might arise that would prevent teams from traveling, and the network is too important to risk. Additionally, even if teams can travel, remote access means that they don’t have to – and this means that problems can be resolved faster, saving companies money and improving employee productivity.
Whether employees are in the office or need access to on-premise servers from offsite, IT teams need complete network visibility so that they can monitor all network connections and ensure that only authorised devices are connected.
In this day and age, networks can consist of hundreds or thousands of connected devices. Throughout the course of a day, employees might connect from a desktop, a laptop, and/or a tablet. In addition, there can be hundreds of IoT devices on the network, as well as network infrastructure like access points (APs). IT must be able to view and verify all connected devices using one centralised dashboard.
To improve security, IT can work with a solution that provides automatic alerts to suspected security breaches, from open ports to unknown or unauthorised APs.
Real-time performance alerts
The Wi-Fi network needs to be working optimally so that all employees can perform their jobs. In this way, optimising the network protects and optimises the end user experience.
To best attain and maintain optimisation, support IT with proactive, real-time alerts to network performance and behavior. These alerts allow teams to respond to problems quickly, oftentimes before end users are ever affected.
These alerts should be designed to identify root causes as this significantly reduces resolution times. Today’s network can depend on not only in-house infrastructure and applications, but also on features like public cloud centres and third-party providers.
This adds complexity to issue identification, and the best way to reduce that complexity is by working with a proactive alerts platform that keeps eyes on the entire network. With this support, alerts can include root cause identification, allowing IT to either quickly resolve problems themselves, or reach out to the appropriate party with all relevant details for a fast third-party resolution.
Ongoing performance tracking
Wi-Fi networks are inherently dynamic, and that nature only increases in WFH and hybrid environments. Companies need a way to track performance and health trends over time to be sure that their network design is stable and future-proofed, able to meet both current demands and future expectations.
For example, companies should have data on hand to immediately provide answers to questions such as:
- How does network behavior change when X% of employees are in the office? What about when X% are connecting from home?
- Is your network able to handle higher data transmission rates and increased use of data intensive applications like video conferencing?
Look for long-term, historical analytics to provide the necessary network insights and answers.
WFH and hybrid model enterprises need to preserve high productivity and optimise the end user experience regardless of where employees are based. Companies should work with individual solutions or all-in-one Wi-Fi automation platforms that provide the necessary remote access, complete visibility, and real-time and historical data for Wi-Fi network optimisation that exists now and is assured into the future.
The author is Roger Sands is CEO and Co-founder of Wyebot.
About the author
Roger Sands is a CEO and co-founder of Wyebot, Inc. Roger has 17 years of executive management positions in successful networking startups and Fortune 500 companies. Prior to Wyebot, Roger was the business line manager for Hewlett-Packard’s WW WLAN business growing it from #6 to #2 market share. Roger joined HP via the acquisition of Colubris Networks, a wireless startup where he held a number of executive positions including co-CEO and was instrumental in the HP acquisition.
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