EY introduces EY.ai, a unifying platform that brings together human capabilities and artificial intelligence. This will help clients change their businesses through confident and responsible adoption of AI. The EY.ai leverages recent EY technology platforms and AI capabilities, with experience in strategy, transactions, transformation, risk, assurance and tax, all augmented by AI ecosystem.
EY investments of US$1.4 billion (€1.31 billion) have provided foundation for EY.ai platform. These investments have supported embedding of AI into proprietary EY technologies like EY Fabric, used by 60,000 EY clients and more than 1.5 million client users, as well as helping secure a series of EY technology acquisitions with supporting cloud and automation technologies.
“AI’s moment is now. Every business is considering how it will be integrated into operations and its impact on the future. However, the adoption of AI is more than a technology challenge. That’s why EY teams help clients identify how to capture the transformative power of AI from every seat at the boardroom table and across the enterprise. It’s about unlocking new economic value responsibly to realise the vast potential of this technological evolution.” says Carmine Di Sibio, EY global chairman and CEO.
The EY learning programme augment AI skills of EY people, including responsible use of AI. It builds on AI, data and analytics learning badge curriculum and credentials introduced in 2018, with over 100,000 credentials awarded to date, as well as EY Tech MBA launched in 2020.
EY.ai brings together an AI ecosystem encompassing a range of business, technological and academic capabilities in AI. This includes leading-edge alliances with some of the world’s organisations, including Dell Technologies, IBM, Microsoft, SAP, ServiceNow, Thomson Reuters and UiPath as well as others that are defining future of AI.
Building on existing alliance, Microsoft has provided EY organisation access to Azure OpenAI capabilities, such as GPT (generative pre-trained transformer)-3 and GPT-4. With support from Microsoft and leveraging Azure OpenAI Services, EY teams are building and deploying advanced generative AI solutions to enhance EY service offerings.
The EY-Dell Technologies alliance invests jointly in AI-focused capabilities, including Dell Generative AI Solutions, a set of Dell products and services simplifying adoption of full-stack generative AI with LLMs (large language model), meeting organisations wherever they are in their generative AI journey. Clients can prototype and deploy use cases on a validated architecture of purpose built hardware, software, and embedded security optimised for generative AI. With Thomson Reuters, EY is expanding and will serve as a changing force by combining content and insights across tax, law, global trade, and environmental, social and governance (ESG) services, and increasing co-development of recent, AI-driven solutions and services.
“Empowered by a significant number of data and AI professionals, EY.ai is poised to unlock the full spectrum of knowledge and insights that EY teams can provide to companies aiming to revolutionise their operations with AI. Importantly, this is a collaborative endeavor. The EY alliance ecosystem plays a pivotal role in linking clients with the most advanced technology, infrastructure and proficiency available today. As EY.ai merges the capabilities of EY ecosystem collaborators with AI-enhanced teams, the aspiration is to deliver an unparalleled level of excellence in client service.” says Andy Baldwin, EY global managing partner client service.
EY.ai will be underpinned by EY.ai confidence index which leverages practices for risk, governance and data management to deliver AI evaluation and monitoring. The Index will be complemented by EY.ai maturity model which reviews where an enterprise stands compared to market and industry peers, and EY.ai value accelerator, which helps to prioritise initiatives and solutions for growth.
EY.ai will also put AI capabilities into hands of EY teams and 1.5 million (€1.41 million) users globally by embedding generative AI and leading-edge development tools into EY Fabric, the organisation’s award-winning global technology backbone that powers 80% of the US$50 billion (€46.86 billion) EY business. This will help client serving teams to respond speedily to global business transformation priorities.
EY.ai also follows numerous AI solutions and services, including:
- EY intelligent payroll chatbot, piloted in march with Microsoft, answers complex employee payroll questions, personalises employee experience and expects to help reduce burden on employers by more than 50%.
- The recent release of 20 assurance technology capabilities across EY organisation includes globally scaled AI. This AI enabled capability leveraging publicly available and EY generated data is directly integrated with EY Assurance technology platform to support EY Assurance professionals in assessing risk. EY Assurance is also introducing AI enabled capabilities in predictive analytics; content search and summarisation; and document intelligence, including financial statement tie-out procedures.
“EY.ai reflects the culmination of work and knowledge that the EY organisation has been building for a decade. The AI capabilities that EY teams have built and work with clients to date further validates that AI is transformative. I am highly confident that a human-centered approach to transformation using AI will empower EY people, enhance the quality of client work and ultimately change our working world for the better.” says Nicola Morini-Bianzino, EY global chief technology officer.
EY and University of Southern California‘s school of advanced computing are in discussions regarding a joint-research opportunity. This follows a US$1 billion (€0.94 billion) frontier of computing initiative introduced by university, with a focus on advancing AI technology guided by ethics and responsibility.
The launch of EY.ai will be supported by a new integrated marketing program built around the creative theme of ‘The Face of the Future’. Further campaign is advertising that features EY people augmented and empowered by AI to highlight multiple EY services that will increasingly be AI empowered. Anchored in EY’s purpose of building a better working world, the overall campaign will bring to life how EY.ai platform can help clients and society at large build confidence, help create exponential value and make a positive human impact. Media is scheduled to go live across all channels in October.
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